Feedback and Suggestions

We encourage suggestions and feedback about our products and documentation. To give feedback and/or suggestions, please contact your local Vizrt customer support team at www.vizrt.com.

Graphic Hub Log Files

A Graphic Hub overall report, which contains all Graphic Hub log files and additional system information, can be generated in the Graphic Hub Terminal.

All services installed on the same machine will be included in the export.

If there is no Graphic Hub terminal running on the workstation where the Graphic Hub Deploy Agent is running select and generate these log files:

• Graphic Hub Log files

  • Location: <current Graphic Hub data directory>/LogFiles

  • Purpose: Graphic Hub runtime and error information.

• System Event Log

  • Location: Start > Run... > eventvwr.exe > Event Viewer > Windows Logs

  • Name: System

  • Purpose: Information from the current windows system.

  • To create: Right click on System and select Save all Events as...

• Application Event Log

  • Location: Start > Run... > eventvwr.exe > Event Viewer > Windows Logs

  • Name: Application

  • Purpose: Windows crash information of programs

  • To create: Right click on Application and select Save all Events as...

• Vizrt Event Log
  Graphic Hub Deploy Agent system log (only exists if Graphic Hub Deploy Agent is installed).

  • Location: Start > Run... > eventvwr.exe > Event Viewer > Applications and Services Logs

  • Name: Vizrt

  • Purpose: Deploy agent event log.

  • To create: Right click on Vizrt and select Save all Events as...