The service includes an automatic shutdown feature. By default, all new instances have this feature enabled.
Auto shutdown prevents new users from inadvertently incurring costs and depleting their credits with their instance unintentionally remaining online.
The feature is accessed from the App Launcher Settings, users can customize it according to their specific requirements.
The Settings panel is reached by clicking the dotted menu. The various setting combinations are described below.
Auto Shutdown Options
Auto Shutdown not Enabled
If all options are disabled the service will not shut down by itself.
Enable auto-shutdown is Enabled - Shutdown only when inactivity detected is Disabled
After a specified duration (for example, 3h 00min) since the service came online, the automatic shutdown process begins.
The user receives an initial notification 30 minutes before this time (for example, after 2h 30min).
If no action is taken within this 30 minutes, the system proceeds with the shutdown, unless the user intervenes by manually shutting it down or postponing the scheduled shutdown.
This ensures efficient resource management and cost-effectiveness for users. It is not recommended to use this combination for Live shows in cases where the expected run time might exceed the time specified.
Enable auto-shutdown is Enabled - Shutdown only when inactivity detected is Enabled (default)
The user receives an initial notification 30 minutes before the select delay (for example, after 2h 30min).
If inactivity is detected within 30 minutes after this period, the system will initiate the shutdown. The process will continue to monitor for inactivity even after this initial check.
Note: The automatic shutdown process is triggered by analyzing the egress traffic from the service.
While the user has an active NICE DCV session or an outgoing video stream, the automatic shutdown will not be activated.
Enable auto-shutdown is Disabled - Shutdown only when inactivity detected is Enabled
After 15 minutes, Viz Now starts detecting inactivity,
If inactivity is detected within 30 minutes after this period, the system will initiate the shutdown. The process will continue to monitor for inactivity even after this initial check.