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Media Service User Guide

Version 3.0 | Published October 10, 2019 ©

Upgrading Media Service after using a pre-release version

If you are installing (or upgrading to) Media Service on a host where a pre-release version of the software have been installed; before installing the release version, please make sure to:

  • Un-install previous versions completely before installing the release version of Media Service.

  • Delete the output folder (where thumbnails and proxies are stored) before the new version is installed.

  • Delete configuration-files (backed up first, if necessary), both for Media Service and Coder. The easiest way is to delete the folder C:\ProgramData\vizrt\Media Service.

  • Any assets that were used in clients (typically in playlists) will be invalid and need to be re-added.