This page shows how Viz Pilot Edge can be configured to work with HTTP or HTTPS.

HTTP

When using HTTP, the URL path must have a value. To configure this, go to the Graphics Plugin Configuration tool and select Viz Pilot Edge from the settings view drop-down.

vizpilotedge-url.png

HTTPS

To use HTTPS, besides defining the URL, it is necessary to do the following:

  • Use the appropriate (or newer) Graphics Plugin versions:

    • Adobe: 2.3.2

    • Avid: 2.3.2

    • Edius: 2.3.1

  • Install the appropriate certificate on the Trusted Root Certificate Authorities:

    image-20241004-105427.png

  • On the Graphics Plugin Configuration tool, go to Graphics Plugin and check the Untrusted SSL option.

    graphicsplugin-untrustedssl.png

Troubleshooting

When opening Viz Pilot Edge with HTTPS and the message "Failed to load URL" shows, it is likely that one of the steps mentioned above was not followed correctly.

image-20241004-105535.png

To validate this issue, open the Viz Pilot Edge URL on Chrome or another browser, and check if the connection is secure.

If Not Secure

image-20241004-105605.png
is showing on the browser, usually the certificate is not correctly set up. By clicking Not Secure, it shows why it is not working properly (usually the certificate is not installed in the specific folder).

Note: Please make sure to correctly follow all of the certificate steps to avoid this issue.